Hotel has excellent location, next to the pier form where many boat tours are departing. Staff was friendly and all issues were quickly resolved. Breakfast was decent.
Nemko
April 2024
LOVED the cold water machines next to the ice machines. This saved us SO much money!! Plus it was a really nice touch. The "key" bracelets are a stroke of genius - waterproof, wearable and difficult to lose - but the BIG plus is that we didn't have to deal with rude, bully parking attendants that we had read about from previous reviews! Mahalo!! The dining room staff were SO welcoming and offered wonderful service - Kudos to Marie, Lani and Mr. Omelette gentleman.
Sheri
January 2025
Location was what made our stay especially enjoyable, including the dining areas and the lagoon for swimming and snorkeling.
Kay
March 2022
The reef out in the back of the property was full of fish and a nice sandy bottom. Probably the nicest snorkeling experience we had on island…and we had paid for boats to take us out. The staff was SO FRIENDLY…everyone said hello and was there to help. The view was not as advertised though. We made up for it by being on the go the whole week, but beware the listing for “ocean view” on booking.com it actually had view of the parking lot and a sliver of the lagoon. Save money and buy “garden view”. As hotels go though..this one wins for the amazing sandy beach right on the property!!!
Pepper
May 2023
proximity to the ocean, information on the history of Hawaii, access to chairs and umbrellas for the beach, quick and effective check in.
Patricia
February 2023
Super clean, beautiful landscaping, staff was friendly, very comfy bed and room. All the basics was covered. The location is good too, right on the small but beautiful beach, close to shops, restaurants, etc
Danielle
September 2024
One of the best beach hotel in Big Island in the heart of Kona. The beach is small but clean and is connected to the hotel, almost unique experience in the USA. There is a 1 mile long beach walk with lot of good restaurants. The excellent submarine trip goes directly from the hotel.
Péter
January 2024
very conveniently located surrounded by many shops and restaurants. Also the hotel is one of the main pickup points for many tour organizers. quick access to the beach and about 15min ride to the Kona airport. Staff was nice and kind. The hotel has a beautiful hall showing various historical heritage.
M
August 2024
nice beach friendly staff
Richard
February 2023
fair price with a great value and location.
Vered
June 2022
Reservations:
+1 (888) 385-8465